Private Policy

This Privacy Policy describes how Nunuchanel.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why

Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and PayPal accounts), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Wix and PayPal.

Customer Support Information

Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers and PayPal accounts ), email address, and phone number.
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with us we are our own customer service provider.

Sharing personal information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Wix to power our online store. You can read more about how Wix uses your Personal Information here: https://www.Wiz.com/legal/privacy.

FAQ

Frequently Asked Questions

Is your items on hand ?

YES, all items pieces are on hand ( READY TO SHIP/PICKUP ). Due to jewelry being custom they are made to order ( CUSTOMIZATION/PREORDER )

How does your clothing fit ?

Please read clothing description for fitting and material. It will tell you weather or not to order size down, up, or true size.

How Long is shipping ? Can Items be picked up same day ?

When shipping product it can take 1 - 2 business days max, at checkout you is offer two ways of shipping, Standard or express. Yes, if you are located in Memphis, Tn, or locally near, you can pickup items the same day ( NOTHING CUSTOM ).